Privacy Policy

Privacy Policy

Loto-Québec values the trust you place in us when sharing your personal data with our company. We respect your right to privacy and are committed to protecting it.

Personal Data Collection

We collect information from our users for various purposes, including:

1. Account registration: When creating an account on espacejeux.com or through our mobile app, we ask for details such as name, date of birth, address, email, phone number.
2. Login process: We use this data to verify your identity and ensure you have a secure login experience.

Data Processing

Your personal information is used within Loto-Québec's company boundaries to:

1. Manage account access
2. Provide customer support
3. Send promotional materials related to our services

We may also share aggregated or anonymized data with third-party vendors, partners, and regulatory bodies as required by law.

Data Security

To ensure your information remains secure, we implement various measures such as:

1. SSL encryption via Cloudflare for all transactions
2. Regular updates of our systems and software to prevent vulnerabilities
3. Limited access permissions to sensitive data within Loto-Québec

User Rights

You have the right to:

1. Access and review your personal information
2. Update or correct incorrect details
3. Request deletion of your account (please note: this will also remove any associated points balance)

Consent Withdrawal

If you no longer wish to receive promotional materials, please follow these steps to withdraw consent:

1. Sign in to your online account.
2. Go to "Account Management".
3. Select "Email Preferences" and choose not to receive marketing emails.

We will respect your decision immediately.

Changes to this Privacy Policy

Loto-Québec may update our privacy policy from time-to-time as needed, without prior notice. We encourage users to review the updated terms regularly for changes in data handling or usage policies.

By providing us with your personal information, you agree that we can collect and process it according to this Privacy Policy.